Refund policy

WA WAway

Returns and exchanges

Travel pieces should feel right before they leave with you.

If a WAway piece arrives with an issue or the selected color is not the right fit, contact us so we can review the order and recommend the cleanest next step.

Condition

Items should be unused, clean, and returned with original packaging where possible, especially for coordinated gift sets.

Color exchange

When stock allows, we prioritize simple color exchanges so the travel set still matches the customer's style.

Review process

Share your order details and photos when relevant. Our team will confirm the available refund, replacement, or exchange path.